What is ACH Payment?

ACH is an acronym for Automated Clearing House. ACH payments are electronic credits or debit transfers that allow self storage renters to pay by check online from their bank accounts. Many payment processors offer ACH debit and ACH credit options to their customers. This is especially useful for monthly and subscription-based transactions. More and more self storage businesses prefer to accept ACH payments rather than debit and credit cards. In turn, many renters of self storage units choose to use ACH payment or pay with check online.


StorageRentPayment is committed to delivering convenience and freeing you and your customers from the hassle of paper checks. Our extensive experience helping self storage companies figure out the ACH payment method gives us an advantage in offering a customizable, scalable, and flexible ACH payment solution. By making it easy to accept eChecks, we free you to focus on what really matters in your business.

How does ACH Payment or eCheck Processing Work?

When a renter uses the ACH payment method to pay for self storage, charges are usually processed in a couple of seconds, yet a lot happens behind the scenes:

Step 1: Storage Unit Renter Chooses to Pay Via ACH PAYMENT

The self storage customer visits StorageRentPayment.com and decides to pay using ACH debit or ACH credit. The customer fills in some basic information such as name and address, and when payment is submitted, the backend system gets working.

Step 2: Payment Gateway & Merchant Account

The StorageRentPayment payment gateway, the front end and interface for ACH payment processing of eChecks, forwards transaction details made up of name, checking or savings account number, routing number, and the amount to its merchant acquirer, aka the payment processor.

Step 3: Payment Processor & ACH Network (A)

The payment processor (merchant acquirer) validates payment details by having its bank, referred to as the Originating Depository Financial Institution (ODFI), relay them through the Automated Clearing House (ACH) network via an ACH file. The details are then sent to the storage unit customer’s bank for authentication.

Step 4: Storage Unit Customer’s Originating Bank

The self storage customer’s bank denies or approves the payment transaction based on the correctness of the submitted bank information. The bank then sends the ACH file back to the ACH networks, and if payment is approved, the customer’s bank relays the funds to the ACH network minus interchange fees.

Step 5: Payment Processor & ACH Network (B)

The ACH network sends the transaction information along with the approved or denied status back to the payment processor and transfers the money via the ACH file minus the assessments fee. The payment processor’s merchant acquiring bank sends money to the payment gateway for processing in good faith. While this is transpiring, the processor attempts the direct payment transaction via ACH credit or ACH debit and waits for the customer’s bank to reimburse. Typically it takes up to 5 business days to clear. The Electronic Payments Association, previously known as the National Automated Clearing House Association (NACHA), requires ACH credits to settle in one or two business days and ACH debits on the next business day.

Due to fund verification not being immediate, the payment processor takes on the risk of insufficient funds. In this event, the storage unit customer’s bank, which usually credits the merchant acquiring bank, calls in the funds and charges a non-sufficient funds (NSF) fee. The payment processor, in turn, charges the payment gateway who charges the merchant who usually passes on the fee to the customer. This NSF fee originally charged to the payment processor is independent and separate of the NSF fee charged by the bank to the customer.

Step 6: Payment Gateway & Merchant Account (B)

StorageRentPayment’s payment gateway informs the self storage customer whether the transaction is approved or denied via the website. If the ACH payment is rejected, StorageRentPayment’s payment gateway sends this information back to the site and ACH payment processing is stopped.

Step 7: Payment Via Merchant Receiving Bank

Now funds must be moved from the merchant acquiring bank account, known as the Receiving Depository Financial Institution (RDFI), to the self storage facility’s bank account. Because the facility is a StorageRentPayment partner with a sub-merchant account, the payment gateway deposits the net payment into the partner’s bank account. When ACH payment processing is done, the storage unit renter is notified that payment was successful and is shown a confirmation screen. A receipt is then emailed to the renter and reports are updated in real time showing that payment was made.

Why Accept ACH Payments with StorageRentPayment

With StorageRentPayment you’re viewed as a valued partner rather than a customer. We know that building a relationship with you is to our mutual benefit. Working together, we benefit from your valued business, and you benefit from our extensive industry expertise in leveraging online payment methods for collecting HOA dues.

Companies large and small rely on StorageRentPayment’s unique mix of dedicated customized service and extensive industry experience to help them accept ACH payments. Considering we processed millions of ACH payments in the last year, we are well are on our way to changing the way the world pays.